FAQ

You can enter this competition as many times as you like.

Once your order has been placed your ticket colour & number(s) will be randomly allocated and will show on your order confirmation. They will be available in the my account area.

The competition draw date and time is stated on the entry page for each competition. Each draw is guaranteed to take place at the specified time regardless of how many tickets are sold.

Winners in our online competitions are selected through a transparent process that involves random draws, ensuring equal opportunities for all participants to win online prizes.

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

The opening and closing date of the competitions are stated on the website. We never extend the closing date of the competition, even if it hasn’t sold out. We may be forced to delay the live draw for reasons outside of our control – this will be notified on our social media pages. Live draw dates might before brought forward if the competition has sold out early.
We do not offer refunds of the entry fees.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

The competitions are open to those that are over the age of 18 and are residents of South Africa.

Also, you cannot enter this competition if you are our employee or an employee of our agents or suppliers, or members of the immediate families or households of the above.