Privacy Policy - Win A Prize

1. Introduction

Win a Prize (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and stored lawfully and transparently in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or enter any of our competitions.

2. Information We Collect

We may collect and process the following personal information:

Full name
Email address
Phone number
Residential address
Date of birth
South African ID number or Passport (for winners)
Competition answers and payment details
Technical data (e.g. IP address, browser type, operating system, cookies)

3. How We Use Your Information

We use your personal information for the following purposes:

To manage your competition entries
To contact you if you are a winner
To verify your age and identity
To fulfill prize deliveries
To send updates, promotions, or new competitions (you can opt out anytime)
To improve our website, customer experience, and services
To comply with legal and regulatory requirements

4. Sharing of Information

We will never sell your personal data. However, we may share your information with trusted third parties under the following circumstances:

Payment processors to process your competition entry fee
Courier companies to deliver physical prizes
Legal or regulatory bodies if required by law or court order
Marketing service providers (only with your permission)

All third parties we engage are POPIA-compliant and bound by confidentiality agreements.

5. Data Protection and Security

We take data protection seriously. Your information is stored securely using industry-standard encryption and access controls.

We regularly review our data storage, processing, and security practices to prevent unauthorised access, loss, or misuse.

6. Cookies and Tracking

Our website uses cookies to enhance your experience and analyze site traffic. Cookies help us:

Understand how users interact with the site
Save your login or form preferences
Improve functionality and performance

You can manage or block cookies via your browser settings. Blocking cookies may affect your experience on our site.

7. Your Rights Under POPIA

As a user, you have the following rights:

To access your personal data we hold
To correct or update your information
To object to certain processing of your data
To request deletion of your personal information
To withdraw consent for marketing communications at any time

To exercise any of these rights, email us at info@winaprize.com.

8. Marketing Communications

We may contact you with updates, promotions, or new competition announcements.

You can opt out of marketing emails at any time by:

Clicking the “unsubscribe” link in our emails
Contacting us directly at info@winaprize.com

9. Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this policy, or as required by law.

Once no longer required, your data will be securely deleted or anonymised.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their policies before sharing personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Please review this policy periodically to stay informed of how we are protecting your data.

12. Contact Us

If you have any questions, complaints, or requests regarding your personal information, please contact:

Win a Prize
📧 Email: info@winaprize.com
📍 Johannesburg, South Africa

Thank you for trusting Win a Prize. Your privacy is our priority.